“The only constant is change.” – Heraclitus, Greek philosopher
Jobs in the hospitality industry are sky rocketing. In case you didn’t get a chance to read my previous blog, it is projected that by 2024 employment will be over 15 million in the hospitality and leisure industry. Hospitality and leisure is also predicted to be one of the largest growing occupations in wage and salary employment (Bureau of Labor Statistics). As a senior in high school though, your career may seem far away, so this post is not about your chances of getting a job, but about how cool that job will be.
Maybe you’ve heard that working in hospitality is boring. Well I’m here to prove that this is just not the case. Hospitality has been rapidly changing in the past few years, and is predicted to develop in many different ways by the time you are applying for positions. Pay close attention to my crystal ball as we discover what your future might have in store.
As you may already know, the hospitality industry has no lack of customers. The sector consults millions of travelers every single day on a variety of different online platforms. Millions of guests a day means trillions of pieces of information to collect. So how does the hospitality industry do it: Big Data of course. According to IBM, Big Data analytics is the “use of advanced analytic techniques against very large, diverse data sets…to allow analysts, researchers, and business users to make better and faster decisions using data that was previously inaccessible or unusable” (IBM). But wait, you thought hospitality was just greeting someone at the door?
While the concept may sound complicated or repetitive, big data isn’t just about crunching numbers. The industry has many uses for the mass amounts of data it collects, the biggest being to make its employees lives a little easier. Hoteliers use it to gain insights on choosing effective and competitive prices. Marketing specialists use information from their apps to increase customer loyalty by determining the preferences of their most profitable segments. Upper-level executives leverage the information in order to stay ahead of their competitors (Farley, Hospitality Net). To learn more, check out this Forbes article about the other ways that hospitality can use and benefit from Big Data Analytics.
Choosing a career in hospitality opens the door to learning and using some of the most advanced technology that has been created to date. And as you can see, choosing to focus in it has its own financial benefits, as well. This may seem like it is all so far away, but if you thought these past four years of high school flew by quickly, just wait until college. Your future is up to you; don’t aim small, dream big.
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“Economic and Employment Projections.” U.S. Bureau of Labor Statistics. U.S. Bureau of Labor Statistics, n.d. Web. 21 Apr. 2017.
Farley, Tammy. “Three Game-Changing Hospitality Trends for 2017 | By Tammy Farley.” Hospitality Net. Hsyndicate, 20 Dec. 2016. Web. 21 Apr. 2017.
“What is Big Data Analytics?” IBM – Big data analytics – United States. N.p., n.d. Web. 21 Apr. 2017.